TrueFolio01Acceptance of terms
TrueFolio is operated by 17242654 Canada Inc. ("we," "us," or "TrueFolio"). By downloading, creating an account for, or otherwise using TrueFolio (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you don't agree, please don't use the App.
02The service
TrueFolio is a rental property record-keeping tool for Canadian landlords. It helps you track rental income and expenses, organize supporting documents, and generate summaries formatted around the CRA's T776 Statement of Real Estate Rentals. An account is required to use the App, since your data is stored in your own cloud-backed portfolio.
03Your account
- You must provide accurate information when creating your account and keep your login credentials confidential.
- You're responsible for all activity that occurs under your account.
- Notify us immediately at [email protected] if you suspect unauthorized access to your account.
04Your content & data
You retain ownership of the property, tenant, and financial information you enter into the App ("Your Content"). By using the App, you grant us a limited license to store, process, and transmit Your Content solely to provide and maintain the service to you. We do not claim ownership of Your Content and do not use it for any purpose beyond operating the App, as described in our Privacy Policy.
You're responsible for the accuracy and legality of Your Content, including having the right to store any tenant information you enter.
05Acceptable use
You agree not to:
- Use the App for any unlawful purpose or in violation of any applicable law.
- Attempt to gain unauthorized access to any account, system, or data other than your own.
- Reverse-engineer, decompile, or interfere with the App's normal operation.
- Use the App to store or transmit content that infringes another person's rights.
06Fees
[Placeholder — describe current pricing here: e.g., "TrueFolio is currently free to use" or details of any subscription plan.] If we introduce paid features in the future, pricing will be clearly disclosed within the App before you're charged, and these Terms will be updated accordingly.
07Disclaimer — not professional advice
08No warranty
The App is provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that any data will never be lost, though we take reasonable measures to protect it (see our Privacy Policy).
09Limitation of liability
To the fullest extent permitted by law, TrueFolio and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, income, profits, or tax penalties arising from your use of, or inability to use, the App — including any reliance on figures or reports the App generates. Our total liability for any claim arising from these Terms or the App will not exceed the amount you paid us, if any, in the twelve months before the claim arose.
10Termination
You may delete your account — including your login credential and all associated data — at any time directly within the App under Profile → Account → Delete Account, without needing to contact us. We may suspend or terminate your access if you violate these Terms or if we reasonably believe your use poses a risk to the service or other users.
11Governing law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-laws principles.
12Changes to these terms
We may update these Terms from time to time. If we make material changes, we'll update the effective date above and, where appropriate, notify you within the App. Continuing to use the App after changes take effect means you accept the updated Terms.
13Contact us
Questions about these Terms? Reach us at [email protected].